Privacy policy

Introduction

Welcome to Hydro Heal. We are committed to protecting the privacy and security of our website visitors and service users. This privacy policy outlines the types of information we collect from you, how it’s used, and the measures we take to protect it.

**Information We Collect**

**Personal Information**: We collect personal information that you voluntarily provide to us, such as your name, email address, postal address, phone number, and any other information you choose to provide when you register, make a purchase, sign up for our newsletter, or interact with our website.

**Non-Personal Information**: We collect non-personal information about your visit to our website, including the browser type, operating system, IP address, pages viewed, and the dates and times of access. This information is used to analyze trends, administer the site, and improve our services.

**How We Use Your Information**

– To provide, operate, and maintain our website
– To improve, personalize, and expand our website
– To understand and analyze how you use our website
– To develop new products, services, features, and functionality
– To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
– To send you emails
– To find and prevent fraud

**Sharing Your Personal Information**

We do not sell, trade, or rent your personal information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

**Security**

We value your trust in providing us your personal information, thus we strive to use commercially acceptable means of protecting it. However, remember that no method of transmission over the internet, or method of electronic storage, is 100% secure and reliable, and we cannot guarantee its absolute security.

**Your Rights**

Depending on your location, you may have certain rights under applicable data protection laws, including the right to access, correct, update, or request deletion of your personal information.

**Third-Party Services**

Our website may contain links to third-party websites or services that are not owned or controlled by Hydro Heal. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

**Children’s Privacy**

Our website does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13.

**Changes to This Privacy Policy**

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

**Contact Us**

If you have any questions about this Privacy Policy, please contact us at info@hydroheal.com

Hydro Heal LLC and its affiliates (“We” or “Us”) are offering a mobile messaging program (the “Program”), which you agree to use and participate in subject to these SMS Marketing Terms and Conditions (the “Terms”). By opting in to or participating in any of our Programs, you accept and agree to these terms and conditions. PLEASE READ THESE TERMS CAREFULLY, AS THEY CONSTITUTE A LEGAL AGREEMENT BETWEEN YOU AND US.

User Opt In

Program allows users to receive SMS/MMS mobile messages or other marketing and informational communications by opting into the Program, such as through online or application-based enrollment forms or by texting a keyword to one of our phone numbers (such as a traditional 10-digit phone number or a toll-free number) or “short codes” (a 5 or 6-digit number that We use to exchange SMS/MMS with you), to which you may need to respond to confirm your opt-in. Regardless of the opt-in method you used to join the Program, you agree that these Terms apply to your participation in the Program. By participating in the Program, you agree to receive text messages, including automated text messages, at the phone number associated with your opt-in, and you understand that consent to these terms is not required to make any purchase from Us. While you consent to receive messages and calls sent using an autodialer, this shall not be interpreted to suggest or imply that any of Our mobile messages are sent using an automatic telephone dialing system (“ATDS” or “autodialer”), and you and We agree that the system we use to send Our messages is not an ATDS.

User Opt Out

If you do not wish to continue participating in the Program or no longer agree to these Terms, you agree to reply STOP, UNSUBSCRIBE, REMOVE, CANCEL, END, QUIT, OPT OUT or ARRET to any mobile message from Us to opt out of the Program. You may receive one additional mobile message confirming your decision to opt out. You understand and agree that these opt-out options are the only reasonable methods of opting out. You also understand and agree that any other method of opting out, including, but not limited to, texting words other than those set forth above or verbally requesting one of our employees to remove you from our list, is not a reasonable means of opting out.

Support Instructions

For support regarding the Program, text “HELP” in reply to the message you received from Us, or send Us an email at hydroteam@hydroheal.com.  For further opt-out support, please contact our SMS platform provider, SlickText, at support@slicktext.com.

Cost and Frequency

Although We do not charge you for our messages, message and data rates may apply from your wireless carrier. The Program involves recurring mobile messages, which may vary in frequency based on, among other factors, your level of interaction with Us.

MMS Disclosure 

The Program will attempt to send SMS MTs (terminating messages) if your mobile device does not support MMS messaging.

Our Disclaimer of Warranty

The Program is offered on an "as-is" basis and may not be always available in all areas and may not continue to work in the event of product, software, coverage or other changes made by your wireless carrier. We will not be liable for any delays or failures in the receipt of any mobile messages connected with this Program. Carriers are not liable for delayed or undelivered mobile messages.

Participant Requirements

You must have a wireless device of your own, capable of two-way messaging, be using a participating wireless carrier, and be a wireless service subscriber with text messaging service. Not all cellular phone providers carry the necessary service to participate. Check your phone capabilities for specific text messaging instructions.

SMS Privacy Policy

 The Privacy Policy can be found at https://slk1.io/50su